Source Job

• Communicate with customers regarding severely overdue loan payments, explaining the impact of delinquency while working to resolve balances through full payment or structured payment plans.
• Manage high-volume inbound and outbound calls using manual and automated dialing systems to contact delinquent account holders nationwide.
• Handle customer concerns with empathy and professionalism, using negotiation and problem-solving skills to de-escalate situations while adhering to company policies and regulatory requirements.

Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

• Manages a high volume of outbound and incoming member calls regarding delinquent and overdrawn accounts.
• Makes payment arrangements within policy and procedure guidelines.
• Contacts members with past due accounts, loans, and Visa's via phone, email and mail to discuss outstanding balances and payments.

Peak Credit Union aims to maintain connections with members and local communities to understand their needs. They are an equal opportunity employer who values diversity and does not discriminate based on race, religion, sex, or disability.

• Contact customers to collect overdue payments.
• Follow up on delinquent accounts and resolve discrepancies.
• Maintain accurate financial records and improve processes.

Vert Environmental is a leading third-party industrial hygiene consulting and testing company, providing comprehensive services for both residential and commercial properties. We have built a strong reputation for delivering fast, accurate, and reliable results with expertise in hazardous materials.

• Increase collection of outstanding payments.
• Identify accounts with overdue payments and find solutions.
• Maintain daily, weekly and monthly collection goals.

GoodLeap is a technology company delivering financing and software for sustainable solutions. Over 1 million homeowners have benefited from their technology, and thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s applications to drive customer communication and business intelligence.

• Make outbound collection calls and handle inbound communications.
• Negotiate payment arrangements, process payments, and secure promises to pay.
• Accurately verify debtor identity and account details.

Solvo Global provides various business solutions. The company seems to have a global reach and promotes a remote-friendly work environment.

• Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
• Focus on root causes of non-payment while bringing past due accounts to a current status.
• Regularly review AR and set priorities for effective collection.

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations.

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to delivering sustainable solutions in the energy industry, prioritizing safety, environmental responsibility, and operational excellence.

• Respond to client calls using CRM software, addressing concerns with empathy.
• Resolve complex financial situations with subject matter knowledge, documenting discussions.
• Present settlement proposals to clients and guide them toward their financial goals.

National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt, establishing itself as a trusted debt relief provider. With a team-oriented environment, they focus on employee success and growth through mentorship and leadership programs.

• Contact clients and collect outstanding payments.
• Professionally communicate with customers to encourage them to pay their debts.
• Maintain trustful relationships while ensuring timely payments.

Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. They are looking for an extraordinary talent who will be part of their unique and diverse team.

• Manage customer enquiries via phone and email, addressing overdue invoices and negotiating payment plans.
• Proactively follow up on outstanding balances to ensure timely payments and minimize aged receivables.
• Investigate and resolve invoice disputes in a timely manner, working closely with Billing and internal stakeholders.