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Accountabilities:
- Provide high-level technical support to colleagues, publishers, and advertisers via email, phone, and ticketing.
- Investigate issues, identify defects, and escalate complex problems to development teams.
Requirements:
- Experience in customer service or technical support with strong problem-solving skills.
- Familiarity with HTML, JavaScript, and SQL, and ability to manage multiple requests.
Benefits:
- Four-day Flexi-Week with one lighter day per week at full pay.
- Flexible hybrid work, expense contributions, and learning opportunities via Awin Academy.
Awin
This partner company provides digital marketing platforms that help publishers and advertisers manage campaigns and engage audiences. The work culture is international, collaborative, and process-oriented, with a focus on flexibility and professional development.