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What You'll Do:
- Handle customer inquiries via phone, email, and chat, resolving and escalating issues.
- Use technology tools to document interactions and maintain customer data.
What We're Looking For:
- 6+ months of customer service experience and strong communication skills.
- Ability to work independently, including weekends and holidays.
Benefits & Perks:
- 30% employee discount and equipment provided.
- Career development via Carter's University and mentorship.
Carter's Inc.
Carter's Inc. is the largest North American apparel retailer for babies and young children, with brands Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet. They nurture an inclusive culture with meaningful work, learning, and community.