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About AlphaSense:
- Provides AI-driven market intelligence and search for sophisticated companies.
- Trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
About the Role:
- Critical role within Revenue Operations supporting Customer Success and Account Management.
- Serves as a cross-functional problem solver and connective layer across CS Operations.
About the Team:
- Drives productivity and efficiency for account managers, CSMs, and leadership.
- Dynamic team of highly driven self-starters passionate about operations.
What You'll Do:
- Domain Expertise: Bring CS and account management knowledge into ops.
- CS Metrics & Reporting: Build reporting on NRR, GRR, renewal rate.
- Cross-Functional Partnership: Build working relationships with stakeholders.
AlphaSense
AlphaSense provides AI-driven market intelligence and search for the world's most sophisticated companies. With over 2,000 employees globally and headquarters in New York City, the company fosters a culture of innovation and diversity.