Account Manager

What You’ll Do:

• Own and grow a book of existing high-value brightwheel customers, building strong relationships and understanding each customer’s business priorities.
• Proactively engage customers through calls, emails, and account planning to identify expansion opportunities and reduce churn risk.
• Run tailored conversations and demos connecting customer needs to brightwheel solutions, owning the full retention and expansion cycle.

Skills and Qualifications:

• Professional experience in a customer-facing, goal-oriented role, with sales, account management, or retention experience strongly preferred.
• Results-driven, competitive, and motivated by helping customers succeed while driving measurable business growth.
• Clear and confident communicator who can build trust with existing customers and guide conversations toward business outcomes.

Why Brightwheel:

• Be part of the largest and fastest growing platform in early ed, trusted by millions of educators and families every day.
• Join a distributed team with remote employees across every US time zone, backed by top investors.
• Work in a passionate, talented, and customer-focused culture that embodies strong leadership principles.