Deal Strategy & Operations Manager

Cresta

Remote regions

India

Benefits

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Deal Strategy & Execution:

  • Architect and execute complex, high-value enterprise transactions with US and international Sales teams.
  • Build creative deal structures, pricing models, and commercial terms balancing speed, risk, margin, and customer experience.
  • Own approval workflows and act as escalation owner from first quote through final signature.

Process & Systems Modernization:

  • Drive end-to-end improvements across the quote-to-cash lifecycle.
  • Define business requirements and partner with systems teams on CPQ, CLM, and Salesforce enhancements.
  • Lead UAT and rollout of new deal processes and tooling.

Enablement & Advisory:

  • Provide ongoing training to Sales on pricing, deal construction, and quoting with a focus on the why behind the strategy.
  • Contribute to and maintain a self-service Deal Strategy Playbook.

Cresta

Cresta provides a unified AI platform for customer experience, combining conversational AI agents, real-time agent augmentation, and conversation intelligence. Backed by over $270 million from investors like a16z, Greylock, and Sequoia, the company is led by former Google AI leaders and powers world-class experiences for clients like United Airlines and Marriott.

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