New Resale Compliance Representative

What You'll Do:

• Ensure customer accounts are in compliance with state requirements for resale certificates.
• Process resale renewals according to state schedules and maintain knowledge of various forms.
• Monitor incoming faxes and emails, routing to appropriate personnel as needed.

What We're Looking For:

• 0-1 years of customer service experience preferred; proficiency in Microsoft Office.
• Strong attention to detail, organizational skills, and ability to work independently.
• Excellent verbal and written communication skills with a flexible mindset.

What We Offer:

• Hourly salary range based on location, annual discretionary bonus up to 5%.
• Accrued paid time off up to 112 hours per year, plus 8 paid holidays and 1 family day.
• Comprehensive medical, dental, vision, 401(k) with match, life insurance, disability, and pet insurance.

Work Environment:

• Fully remote position with standard hours 8:00-5:00 PST.
• Periodic travel may be required; extended computer use and occasional lifting up to 15 pounds.
• Reasonable accommodations available for individuals with disabilities.