Principal Customer Success Manager
Remote regions
USBenefits
Unlimited PTO
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What you'll do:
- Own Assort's most strategic accounts through the entire customer journey.
- Be a strategic advisor on agentic AI for C-suite executives.
- Diagnose and solve with data to drive ROI and improve AI agent performance.
What you bring:
- 6-10+ years in customer-facing roles in healthcare tech.
- 5+ years owning enterprise-level accounts with significant ACV.
- Direct experience working with health systems and senior executives.
Benefits & perks:
- Competitive compensation including salary and employee stock options.
- Unlimited PTO and top-tier health coverage.
- Annual professional development budget and 401(k).
Assort Health
Assort Health builds AI agents for healthcare, providing omnichannel communication that remembers patients across calls, texts, and messages. With over 170M interactions handled across 8,000 providers, they have grown from 15 to 170 employees, backed by $100M in funding.