HR Operations Analyst

HR Operations & Service Delivery:

• Support end-to-end HR service delivery across personnel actions, employee lifecycle changes, and HR transactions.
• Coordinate closely with Payroll to ensure accurate processing of hires, terminations, changes, and audits.
• Assist with benefits administration coordination, including eligibility tracking, enrollments, and employee inquiries.

HR Reporting, Analytics & KPIs:

• Run standard and ad-hoc HR reports related to headcount, turnover, hiring activity, benefits, and workforce trends.
• Track and maintain HR and Talent Acquisition KPIs (e.g., time-to-fill, pipeline metrics, hiring volume, retention).
• Support HR dashboards and reporting for leadership, ensuring data integrity and consistency.

Talent Acquisition & Recruiting Support:

• Support recruitment and hiring efforts across corporate and program roles.
• Assist with requisition tracking, job postings, candidate workflow coordination, and interview scheduling.
• Partner with Recruiters and Hiring Managers to ensure hiring processes are followed and timelines are met.

Process Improvement & Cross-Functional Support:

• Identify opportunities to improve HR processes, workflows, and reporting efficiency.
• Support documentation of HR procedures, SOPs, and job aids.
• Serve as a liaison between HR, Talent Acquisition, Payroll, I.T., PMO and internal stakeholders.