Report to the Senior Manager of Enterprise Customer Success and serve as a strategic long-term partner for employer partners.
Understand each customer's business goals and provide expert consultation on early talent and Handshake best practices.
Work cross-functionally with Sales, Success, Product, and other teams to deliver value.

What You'll Do:

Develop and nurture relationships with senior stakeholders to ensure hiring goals are met.
Drive adoption and demonstrate product ROI through data-informed strategies.
Translate customer needs into actionable solutions and provide process improvements.

Who You Are:

Have 4-6 years of experience in Customer Success, Strategic Consulting, or Account Management at a high-growth B2B SaaS or AI company.
Comfortable facilitating meetings, delivering product training, and collaborating with external partners.
Possess high technical aptitude and a collaborative spirit to create team efficiencies.

Perks & Benefits:

Equity in a fast-growing company and 401(k) match for financial wellness.
Comprehensive medical, dental, vision, mental health support, and a $500 wellness stipend.
Flexible PTO, 15 holidays, 2 flex days, and a $2,000 learning stipend for growth.

Handshake

Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions to create equitable career paths. The company has grown to a ~$1B run rate, pays ~$60M monthly to over 30K individuals, and partners with frontier AI labs to push data boundaries.

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