Director, Client Success

Unknown

Remote regions

US

Salary range

$160,000–$296,000/yr

Benefits

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Key Responsibilities:

  • Lead a regional Client Success team, setting performance standards and fostering professional development.
  • Own regional revenue and gross profit targets through renewals, upselling, and cross-selling.
  • Build strong relationships with strategic clients and align internal teams for value-driven engagements.

Requirements:

  • Bachelor's degree in business management or related field.
  • Significant senior management experience in IT services, managed services, or outsourcing.
  • Strong understanding of ITIL, commercial operations, and client engagement.

Benefits:

  • Remote working arrangement within the United States.
  • Comprehensive medical, dental, and vision insurance with employer contributions.
  • 401(k) program with company match and additional voluntary benefits.

Unknown

The company is a large-scale global IT services organization providing technology solutions, managed services, and consulting. It fosters an inclusive workplace committed to equal opportunity and professional growth, with a focus on client success and strategic partnerships.

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