Enterprise Customer Success Manager

Role & Responsibilities:

• Manage the entire customer lifecycle from onboarding to growth for Unlayer’s high touch customers.
• Act as the primary point of contact for Unlayer’s clients and serve as trusted consultant.
• Meet and engage with customers regularly sharing product updates, handling renewals, and answering questions.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proven experience in a technical customer success and/or account management role.
• Understanding of HTML, CSS, Javascript & SDK is a must.

Work Requirements:

• Must be able to work between East Coast hours.
• Exceptional communication and interpersonal skills.
• Customer focused with a passion for ensuring customer success.