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Typing
Customer Support Needs:
- Evaluate and understand current customer support needs.
- Anticipate future needs and build long-term solutions.
- Drive continuous improvement of the customer experience.
Qualifications:
- 5+ years call center management.
- Market and industry knowledge and awareness.
- Develop departmental strategy that links to company direction.
Benefits:
- Medical, dental, and vision plans
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1
Sparklight/Cableone
Sparklight/Cableone and our Cable One family of brands keeps our customers and associates connected to what matters most. They offer a thriving and rewarding career, respect for the communities where they live and work, and an open and inclusive workplace.