Source Job

  • Set and own the retention strategy, including targets for subscription retention and recurring revenue.
  • Analyze cohort and payment data to identify churn causes and implement data-driven fixes.
  • Own the retention product roadmap and drive cross-functional alignment across engineering, growth, and support.

SQL Stripe Data Analysis Product Management

5 jobs similar to Director of Retention

Jobs ranked by similarity.

$180,000–$195,000/yr
US 3w PTO

  • Own end-to-end post-purchase member experience, defining strategy and experiments to drive retention.
  • Partner with design, engineering, brand, and marketing to shape member-facing experiences and cross-sell.
  • Build a data-grounded roadmap using cohort analysis, LTV, and product analytics to grow retention and adoption.

Seed Health is a microbiome science company developing clinically validated products for gut and whole-body health, including its DS-01 Daily Synbiotic. It is a profitable DTC business with a galaxy-class team of researchers, clinicians, designers, engineers, and storytellers known for scientific rigor and culture rooted in impact.

$130,000–$150,000/yr
US LATAM

  • Own the retention engine end-to-end, turning customer insights into a competitive advantage.
  • Drive subscription performance, loyalty, and lifecycle CRM across email, SMS, and push.
  • Build and scale a high-performing retention team while being hands-on in data and strategy.

Alpha Lion is a fast-growing, performance-driven brand focused on helping people unleash their Superhuman potential. The company values ownership, curiosity, and results, and is building scalable systems for long-term competitive advantage.

India

  • Own the causal read on core revenue retention and add-on monetization across CPaaS, AI add-ons, and other revenue surfaces.
  • Apply rigorous causal inference methods to separate real signal from selection bias, seasonality, and mix artifacts.
  • Set the technical direction for revenue retention measurement and act as a trusted advisor to Customer Success, Finance, and CPaaS leaders.

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.

Global

  • Own lifecycle strategy: onboarding, activation, results, subscription, retention, win-back, referral.
  • Write clear, motivating copy for non-expert audiences around genetic insights.
  • Build, launch, optimize automated campaigns across email, SMS, push, and in-product.

Sequencing is the world's largest direct-to-consumer whole genome sequencing platform, using AI to deliver personalized health insights. We're a Series A venture-backed, fully remote company with a culture of autonomy and transparency, named a Best Places to Work in 2026.

Americas

  • Define and own how Alpaca measures growth across the entire customer journey, from acquisition to monetization.
  • Run the growth experimentation engine, designing A/B tests and causal studies to drive key business metrics.
  • Build retention models, LTV forecasts, and unit-economic views to identify compounding levers for growth.

Alpaca is a global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more, serving hundreds of financial institutions across 40 countries. With $400 million in funding and a diverse team of over 400 globally distributed members, we are committed to open-source contributions and fostering a vibrant community.