Source Job

A Business Process Consultant (BPC) for ServiceNow is a functional and process expert consulting with customers and guiding them in transitioning business requirements to configuration requirements. Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes. Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Be the process expert for HR, Workplace/Facility and/or Legal departments using ServiceNow products and ServiceNow best practices focused on configuration vs. customization, to drive business outcomes
• Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
• Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Support product sales as a technical and domain expert of the Core Business Workflows product suite
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our Core Business Workflows solutions with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Facilitate executive level workshops, translating business requirements into prioritized outcomes
• Conduct workshops and lead multiple implementations from a customer strategy standpoint
• Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform.
• Work with business stakeholders to identify high-value AI use cases and design intelligent workflows.
• Guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

REDE Consulting is a global consulting firm specializing in ServiceNow IRM/GRC, Agentic AI, intelligent automation, FinOps, and Data & AI.

• Translate complex business needs into actionable user stories within ServiceNow.
• Collaborate with solution architects to ensure alignment with business objectives.
• Act as a primary point of contact for business stakeholders.

TELUS Digital delivers transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture as the digital division of TELUS.

• Guiding clients through the implementation of ServiceNow’s Customer Service Management (CSM) and Sales Order Management (SOM) solutions.
• Delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.
• Defining and architecting technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.