Source Job

• Consult with customers and guide them in transitioning business requirements to configuration requirements of ServiceNow SPM products.
• Drive ITSM process definition, re-engineering, improvement, and gap analysis during workshops with key sponsors and stakeholders.
• Lead customer design workshops focused on ServiceNow ITSM functionality and enterprise architecture solutions.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Design technical solutions that meet business needs.
• Configure and develop scripts on the ServiceNow platform in accordance with backlog user stories.
• Process ServiceNow incidents transmitted by functional administrators (level 2 assistance).

Talan is an international consulting group specializing in technological transformation and innovation, established in 2002.

• Be the process expert for HR, Workplace/Facility and/or Legal departments using ServiceNow products and ServiceNow best practices focused on configuration vs. customization, to drive business outcomes
• Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
• Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Reporting to the Manager, you’ll engage with stakeholders as an advocate for the business to identify and describe business needs. Elicit information from stakeholders, perform needs analysis, and assist with the identification of problem statements. Translate conceptual business requirements into a clear, simplified manner that is comprehensible to all stakeholders.

At the OTIP Group of Companies (OGC), they put their people at the center of everything they do and deliver meaningful benefits support and service.

A Business Process Consultant (BPC) for ServiceNow is a functional and process expert consulting with customers and guiding them in transitioning business requirements to configuration requirements. Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes. Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment. Key member of the overall implementation project team and expected to deliver thought leadership with deep subject matter expertise related to ServiceNow product capabilities and complimentary technologies. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Lead product requirements gathering, documentation, and validating processes throughout the project lifecycle.
• Collaborate cross-departmentally to refine and validate requirements and functionality, capturing assumptions and creating alignment of purpose.
• Support QA with test case development and own the process of measuring, reporting, and meeting requirements.

Insomniac Design offers a competitive salary and benefits package including health and life insurance as well as 401k contribution.

• Lead complex ServiceNow projects from planning to go-live, ensuring measurable added value for clients.
• Manage scope, timeline, budget and quality, acting as the main point of contact for clients and facilitating meetings.
• Ensure agile methodologies are in place while coaching team members and product owners.

As an international, technology-independent consulting company with over 25 years of experience, we are proven experts for digital strategies.

• Oversee the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
• Lead the delivery team throughout the engagement and manage the engagement governance.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500®.

Serve as both a Salesforce Business Analyst and Administrator, gathering and translating business requirements. Configure and maintain Salesforce (objects, fields, workflows, validation rules). Assist in defining priorities and shaping the roadmap for Salesforce enhancements.

bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients with state-of-the-art, cloud-based technology.

Analyze and document business and system requirements in collaboration with stakeholders. Translate requirements into user stories, process flows, and acceptance criteria. Facilitate requirement workshops, stakeholder interviews, and gap analysis.

Software Mind develops solutions that make an impact for companies around the globe.

• Lead the design and implementation of comprehensive ServiceNow solutions.
• Guide the architectural vision and governance of the ServiceNow environment.
• Optimize platform performance and mentor development teams.

Jobgether helps match job seekers with employers using an AI-powered system. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Gather, validate, and document business requirements through elicitation and collaboration with stakeholders and product owners.
• Translate business requirements into development-ready items by analyzing system capabilities and proposing effective solutions.
• Model and optimize business processes to enhance efficiency and product value.

Software Mind develops solutions that make an impact for companies around the globe. They embrace openness, act with respect, show grit & guts and combine employment with enjoyment.

The Principal Process and Business Analyst shapes Technology Credit Union’s (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU’s process catalog and knowledge management strategy, ensuring that Tech CU’s people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.

Technology Credit Union’s (Tech CU) enterprise approach is to process optimization, knowledge management, business requirements, and user acceptance testing governance.

• Lead requirements gathering, documentation, and refinement for Salesforce initiatives, focusing on Customer Experience portals and Service Cloud capabilities.
• Act as the subject matter expert for Salesforce enhancements, configurations, and integrations.
• Translate business needs into clear, actionable technical requirements, including flows, automation, and reporting.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Acts as a key bridge between business needs and technical solutions, focusing on financial systems within academic environments. Gathers and analyzes requirements, maps processes, and collaborates closely with stakeholders to ensure successful delivery. Translates complex business needs into clear, actionable user stories for development teams and manages backlogs.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

Manage large, complex release programs from start to finish. Provide a proactive, strategic perspective on process improvements and a tactical view of daily progress and issues. Translate business objectives into execution strategy, lead and successfully execute the strategy through strong collaboration and agile leadership.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Translate the product vision and strategy into a clear and actionable roadmap.
• Gather and document detailed business requirements, user stories, and acceptance criteria.
• Maintain a product delivery plan, ensuring timely and efficient delivery.

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.