The Principal Process and Business Analyst shapes Technology Credit Union’s (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU’s process catalog and knowledge management strategy, ensuring that Tech CU’s people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.
Translate complex business needs into actionable user stories within ServiceNow.
Collaborate with solution architects to ensure alignment with business objectives.
Act as a primary point of contact for business stakeholders.
TELUS Digital delivers transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture as the digital division of TELUS.
Reporting to the Manager, you’ll engage with stakeholders as an advocate for the business to identify and describe business needs. Elicit information from stakeholders, perform needs analysis, and assist with the identification of problem statements. Translate conceptual business requirements into a clear, simplified manner that is comprehensible to all stakeholders.
At the OTIP Group of Companies (OGC), they put their people at the center of everything they do and deliver meaningful benefits support and service.
Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Partner with business users to gather and validate business requirements. Map current and future workflows, identifying opportunities for process improvements. Translate business needs into clear user stories and technical requirements.
Spring Fertility is a passionate, dedicated team of leading physicians and scientists that came from some of the best research hospitals around the world.
Drive high-impact projects that support strategic priorities, turn insights into action, improve business performance, and partner with senior management teams.
Brightwheel supports teachers, engages parents, and enables the small businesses that make up the $175 billion early education industry.
A Business Process Consultant (BPC) for ServiceNow is a functional and process expert consulting with customers and guiding them in transitioning business requirements to configuration requirements. Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes. Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
The Senior Business Architect will align business objectives with technology solutions. The Senior Business Architect will design and implement solutions that drive business value. Conduct in-depth analysis of current business processes and identify areas for improvement.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
Meet with decision makers, systems owners, and end users to define requirements and resolve issues.
Review existing systems and develop strategies for improvements.
Prepare reports and recommendations to address potential trouble areas in operating systems.
NASA Federal Credit Union is dedicated to serving the needs of its members by offering a range of financial products and services. They foster a collaborative environment, encouraging professional growth and innovation.
Operate as a product and process expert in business areas & pillars.
Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies.
Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Acts as a key bridge between business needs and technical solutions, focusing on financial systems within academic environments. Gathers and analyzes requirements, maps processes, and collaborates closely with stakeholders to ensure successful delivery. Translates complex business needs into clear, actionable user stories for development teams and manages backlogs.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.
Be the process expert for HR, Workplace/Facility and/or Legal departments using ServiceNow products and ServiceNow best practices focused on configuration vs. customization, to drive business outcomes
Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Support Product Managers by writing and refining user stories, balancing business requirements with technical feasibility.
Facilitate communication between business and technology teams, simplifying complex concepts for development and support purposes.
Contribute to application lifecycle management, including new version evaluation and implementation.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Design, build, and manage the operational engine and intellectual property for the Global Security Architecture Practice. Transform the team's collective expertise into a scalable asset for consistent quality. Drive operational excellence, process innovation, and strategic program management for the Global Security Architecture Practice.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life by challenging the status quo.
Owns the Customer Success technology ecosystem, establishing standards and operating models.
Leads complex, cross-functional initiatives and ensures solutions remain effective as the needs grow.
Gathers, analyzes, and documents requirements and feedback from Professional Services and Digital Success teams.
Restaurant365 is a software company offering a cloud-based platform for restaurant management. They aim to provide solutions for accounting, operations, and human resources, tailored for the restaurant industry.
Develop, document, and maintain standardized product management processes, frameworks, and tools.
Support the product planning and prioritization process, ensuring inputs, artifacts, and decision criteria across teams.
Manage key product management tools and develop standardized dashboards and measurements for product performance.
Experian is a global tech company in data and analytics, passionate about unlocking the power of data to transform lives and create opportunities. With 22,000 employees in 30+ countries, they invest in new technologies and ideas to help create a better tomorrow.
Lead the consultative intake process with senior leaders and stakeholders to understand business needs and clarify desired outcomes,Partner with Instructional Designers to ensure learning solutions align to program goals and stakeholder needs,Measure program effectiveness through evaluation methods, feedback, and business insights; make adjustments to improve outcomes.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery.
Align platform integrations with core business processes. Translate business requirements into functional specifications for EDI integrations. Collaborate with cross-functional teams to ensure integrated process flows align with operational goals.
Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment.