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India
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English Proficiency
Problem Solving
What you will do:
- Answer customer questions by phone, email and live chat
- Troubleshoot account and login issues
- Escalate technical problems to the engineering team
Requirements:
- High school diploma or GED
- 1+ year of customer service experience
- Able to type at least 40 words per minute
Schedule:
- 20 to 29 hours per week
- Shifts scheduled between 8am and 10pm Eastern
- Some evenings and weekends