Customer Service Representative

Responsibilities:

• Handle high volumes of live chats and coordinate customer inquiries about Binance's products and features.
• Solve customer complaint issues and document report analysis to improve service quality.
• Handle unpredictable emergencies efficiently and perform adhoc tasks as assigned.

Requirements:

• Bachelor's degree or diploma, preferably in finance-related major.
• Prior customer support experience in e-commerce or financial industry.
• Fluency in English and Thai, willing to work weekends and night shifts.

Why Binance:

• Shape the future with the world's leading blockchain ecosystem.
• Collaborate with world-class talent in a flat-structured global organization.
• Competitive salary and company benefits with work-from-home arrangement.