Job Description
As a Technical Support Representative, you will:
- Support the Turnitin product line via email and phone.
- Triage support cases and route them accordingly.
- Develop positive customer and cultural relations.
The ideal candidate will possess:
- A bachelor’s degree or 2 years of customer support experience.
- Excellent computer skills and familiarity with the Internet.
- Knowledge of operating systems and browsers.
Turnitin provides:
- A remote-first culture.
- Generous time off and health and wellness programs.
- Opportunities to make a positive impact on global education.
About Turnitin
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.