Care Pro Relationship Manager

About the Role:

• Develop and execute a consistent staffing strategy that supports exceptional experiences for both Clients and Care Pros.
• Balance client needs with Care Pro wellbeing through thoughtful staffing and strong relationships.
• Lead with empathy and operational rigor to drive staffing strategy and execution.

Key Responsibilities:

• Oversee market staffing strategy through Care Pro outreach, schedule building, and creative staffing processes.
• Foster relationships with Care Pros to facilitate quality matches and improve retention.
• Coordinate with Client Manager on daily priorities, share feedback, and execute care delivery.

Qualifications:

• 3+ years of experience in complex client management or high-volume customer service roles; staffing experience preferred.
• Exceptional relationship management, communication, and interpersonal skills.
• Strong analytical abilities and comfort with technology, including scheduling or CRM systems.

Benefits:

• Comprehensive medical, dental, and vision coverage, including a zero-cost plan for employees.
• 401(k) with up to 4% match, equity, and generous time off program.
• Employer-paid disability and life insurance, plus mental health and wellness benefits.