Source Job

Australia

  • Serve as the primary technical partner between customers and Armada’s Product and Engineering teams, translating real‑world requirements into actionable designs.
  • Provide hands‑on technical guidance on AI Factory solutions, including modular and liquid‑cooled data centers and NVIDIA‑based GPU systems.
  • Advise customers on workload suitability, rack‑level design, system architecture, and deployment tradeoffs.

Data Center Infrastructure Engineering AI Cloud Platforms

13 jobs similar to AI Factory Customer Engineer

Jobs ranked by similarity.

US

  • Lead the engineering strategy for Bitdeer’s AI data center platform, including technical standards, design guidance, and long-range infrastructure planning.
  • Provide executive oversight of critical facility engineering across electrical, mechanical, cooling, controls, and supporting infrastructure systems.
  • Establish engineering standards and best practices for reliability, maintainability, scalability, and operational readiness.

Bitdeer Technologies Group is a world-leading technology company for Bitcoin mining that provides comprehensive computing solutions. Headquartered in Singapore, Bitdeer has deployed datacenters in the United States, Norway, and Bhutan, and they foster a culture that values authenticity and diverse perspectives.

Europe

  • Provide expert technical guidance to customers and sales peers regarding Armada’s AI Factory products and services.
  • Lead technical demonstrations, proof-of-concepts, and workshops to showcase features, functionalities, and benefits of the company’s offerings.
  • Cultivate strong relationships with key client stakeholders, including technical decision makers and influencers.

Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited. They aim to bridge the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere.

US

  • Build models that forecast consumption across electrical and mechanical subsystems, informing capacity planning, energy procurement, oversubscription targets and risks.
  • Design IT/OT interfaces that bridge compute orchestration with facility controls, enabling real-time telemetry across accelerator hardware, power distribution, cooling, and schedulers.
  • Build and operate load management systems that use power and cooling topology to enable load management and power/thermal-aware placement to maximize throughput while meeting SLOs.

Anthropic's mission is to create reliable, interpretable, and steerable AI systems, ensuring AI is safe and beneficial for users and society. The team is a quickly growing group of researchers, engineers, policy experts, and business leaders committed to building beneficial AI systems.

Europe

  • Partner deeply with customers throughout the entire delivery lifecycle of AI Agents.
  • Architect, design and consult with customers to develop high-impact technical AI solutions.
  • Integrate the Moveworks ServiceNow Platform to Customer enterprise system in an innovative manner.

Moveworks was founded in 2004. It is a global market leader, bringing innovative AI-enhanced technology with a cloud-based platform that seamlessly connects people, systems, and processes.

$160,000–$185,000/yr
US

  • Lead strategic partnerships with GPU and AI ecosystem leaders.
  • Develop and execute joint go-to-market strategies.
  • Track semiconductor and AI industry trends.

Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Their platform gives customers access to digital edge and Scalelogix hyperscale edge data centers. Backed by one of the largest North American infrastructure funds, Cologix's leadership team values their people, environment and clients.

$220,000–$250,000/yr
US

  • Run deep, structured discovery with customer stakeholders and translate pain into an actionable technical plan.
  • Design, implement, and validate solutions, balancing speed, security, and maintainability.
  • Configure the platform, stand up integrations, troubleshoot, and deliver working deployments.

Relyance AI helps customers translate privacy, security, and AI governance challenges into working solutions. They foster a hospitable and data-driven culture and are committed to creating an inclusive environment for all employees.

$137,700–$241,000/yr
North America Canada

  • Translate complex customer business process challenges into innovative, high-impact AI solutions.
  • Operate at the intersection of Customer Success, Product Management, and Engineering.
  • Influence product evolution by ensuring learnings are folded back into the core platform.

Moveworks was founded in San Diego, California in 2004. Moveworks is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, by seamlessly connecting people, systems, and processes.

$137,700–$241,000/yr
North America Unlimited PTO

  • Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks Platform.
  • Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks platform.
  • Integrate the Moveworks Platform to Customer enterprise system in an innovative, secure and performant manner.

Moveworks was founded in 2004. The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

  • Provide technical product expertise; helping with POCs.
  • Assist customers with architecture and design decisions.
  • Build prototypes and demos; oversee delivery of Professional Services engagements.

Vectara helps users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Their team is a group of all-stars in computer science and business with a positive and supportive culture.

US

  • Review technical training scripts and lesson plans.
  • Validate training assessments to confirm competency.
  • Ensure training content reflects Serverfarm’s vision.

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. They're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies.

Canada Unlimited PTO

  • Partner directly with enterprise customers to identify opportunities and unmet needs, and quickly translate loosely defined requirements into actionable, working solutions within the product.
  • Configure and deploy AI-enabled workflows using Agiloft Screens and PromptLab, translating real-world use cases into implemented solutions.
  • Optimize workflows to increase sustained, repeatable usage, partnering with CSMs to convert initial deployments into habit-forming workflows and ensuring AI implementations translate into business outcomes customers value.

Agiloft is the global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Agiloft is a growing, vibrant, successful company that is at the forefront of a market, building a strong, vibrant place to work by bringing in individuals from all walks of life.

US

  • Set up and manage GPU cluster infrastructure on major cloud providers.
  • Build and operate job orchestration and scheduling systems.
  • Integrate and maintain ML training frameworks and post-training pipelines.

Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They started as a research project in the Stanford AI Lab and work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.

$130,000–$140,000/yr
US

  • Define technical direction and architecture for AI-powered features.
  • Build end-to-end AI solutions, from exploring models and APIs to designing data flows.
  • Act as a multiplier for other teams by pairing with engineers and sharing best practices.

Panopto is a customer-centric learning technology company and the leader in visual and audio-based learning. They empower organizations to share knowledge effortlessly and have been adopted by more than 1,600 companies and universities worldwide with over 11 million end users.