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Role Overview:
- Location: Remote
- Schedule: 1st Shift (7a-4p CST); Sunday through Thursday
- Pay Rate: $24
Education & Certifications:
- Associate’s degree (or higher) in Computer Science or related field preferred
- Professional certifications (or working toward): HDI Support Center Analyst (HDISCA)
- ITIL Foundation
Experience & Skills:
- 2–4 years in technical support, including at least 1 year as a Service Desk Level 2 Analyst or similar role
- Strong proficiency in Windows OS, Microsoft Office, and advanced network troubleshooting
- Familiarity with ITIL or similar service frameworks
Dyopath
DYOPATH is dedicated to providing exceptional IT support and solutions. They foster a collaborative and uplifting environment guided by their L.O.V.E. philosophy (Living Our Values Every Day).