Drive forward Pluralsight’s Client Engagement Model to ensure customer and Pluralsight’s mutual success.
Maintain and lead periodic check-ins with key customers to ensure they're receiving the most value from the product/service.
Partner with cross-functional teams, including sales, to identify growth opportunities and ensure a seamless customer journey.

Experience:

Experience renewing customers and identifying expansion opportunities
Experience developing and implementing a relationship management and success plan for existing customer accounts with manager guidance
Background in business development, sales or scale customer success

Requirements:

Requires a minimum of 2 years of experience in Success and Renewals.
Strong negotiation, prioritisation and relationship building skills.
B2B SaaS experience; familiarity with SaaS renewal motion

Pluralsight

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development.

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