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About Us:
- Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain.
- We work in a unique way, valuing teams over individuals and encouraging experimentation and iteration.
The Role:
- You will manage customer relationships, monitor adoption and satisfaction, and address issues promptly.
- You will identify at-risk customers and implement retention strategies to decrease churn.
- You will document interactions in CRM, collect feedback, and identify upsell opportunities.
What We Value:
- Collaboration, communication, initiative, and a solutions-oriented approach.
- Data, documentation, mental health, and work-life balance.
Benefits:
- Monthly Mental Break Day and paid time off.
- Work from home (or anywhere) and parental leave.
Bobtail
Bobtail is a supply chain technology company dedicated to eliminating inefficiencies and increasing happiness in the supply chain. They emphasize teamwork, experimentation, and a diverse, inclusive culture with a focus on mental health and work-life balance.