We create smart shopping experiences and connect thousands of brands and retailers with billions of consumers.
Our solutions collect valuable user-generated content and achieve global reach through our syndication network.

What You'll Do:

Prioritize and manage inbound customer requests across chat, phone, and internal escalations.
Own resolution for technical requests including User Access Management, Connections, Reporting, and Syndication.
Actively participate in KCS methodologies by capturing and updating knowledge articles.

What You'll Bring:

12+ months of experience in high-touch Client Care or Technical Support, with a proven track record.
Exceptional written and verbal communication skills with a professional standard of English.
Passion for using automation and AI-driven tools to simplify workloads and enhance productivity.

Why Join Bazaarvoice:

We value customer first mindset, transparency, and integrity to build trust.
We passionately pursue performance and innovate over imitation.
We are stronger together, embracing diverse perspectives and building a stronger community.

Bazaarvoice

Bazaarvoice creates smart shopping experiences, connecting brands and retailers with consumers through user-generated content. Founded in 2005, headquartered in Austin, Texas with offices globally, and certified as a Great Place to Work in multiple countries.

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