Bazaarvoice

Drive successful contract renewal outcomes across a broad territory of our largest and most complex clients by coordinating with multiple internal and external stakeholders, including C-level execs, procurement, and legal teams to renew contracts and identify expansion opportunities. Expert problem solver, relationship builder, and negotiator influencing positive business outcomes is a must.

This role involves managing a broad territory, carrying out the entire renewal and sales process, and building relationships with clients' IT, marketing, and merchandising staff. You will demonstrate the value propositions of our products and services and drive conversational discovery dialogue with customers. The ideal candidate has a strong record of achievement in a renewals/sales position within software as a service &/or/other online based technologies.

Act as a force multiplier for senior Account Directors managing high-value accounts, ensuring operational efficiency and customer retention. You will manage smaller-dollar renewals, sell smaller dollar contracts, and handle paperwork. Your mission is to enable senior sellers by owning critical retention and administrative processes, managing the full renewal sales cycle for smaller contracts, and serving as the primary contact for routine customer inquiries.