Knowledge & Help Center Manager
Remote regions
USBenefits
Unlimited PTO
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About WeTravel:
- We're a travel tech platform connecting organizers with travelers for payments and bookings.
- Our team is global, collaborative, and systems-oriented with a strong focus on continuous improvement.
Your Role:
- You will own the evolution of our Intercom Help Center as a scalable, searchable product education engine.
- You'll bridge Product, Marketing, Sales, and Support, translating features into user-friendly documentation.
- You'll optimize AI-driven self-service tools and produce educational video content weekly.
What We Offer:
- Unlimited PTO and extensive paid family leave.
- 100% employer-covered medical, dental, and vision for US team members.
- Employer-sponsored 401(k) with 2% match and annual Amsterdam program.
WeTravel
WeTravel is a travel tech platform that helps travel organizers manage bookings and payments. We are a growing global team with a focus on AI-powered support and continuous improvement, offering unlimited PTO, paid family leave, and a collaborative culture.