Guide a team of specialists to deliver outstanding 24/7 support to trucking businesses.
Monitor interactions, provide feedback, and drive process improvements across teams.
Serve as subject matter expert and identify root causes to create scalable solutions.

Experience:

At least 1 year in a senior support role and 4+ years total remote support experience.
Proficiency with Zendesk or Intercom, and a track record of leading projects.
Strong communication, data-driven problem solving, and a growth mindset.

Perks and Benefits:

Competitive salary and equity in a high-growth startup.
Multiple health plans, Responsible Time Off, and 401(k) matching.
Career growth opportunities and an annual company offsite.

Mudflap

Mudflap modernizes the $1 trillion trucking industry by helping over 100,000 small businesses save on fuel. This profitable fintech platform processes billions in annual payment volume and is backed by top-tier venture investors, fostering a fast-paced, customer-obsessed culture.

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