Customer Solutions Specialist
Benefits
5w PTO
16w maternity
6w paternity
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Key Responsibilities:
- Troubleshoot and resolve technical issues.
- Dig deep into complex customer issues.
- Collaborate with Product and Engineering.
Minimum Requirements:
- 2+ years of experience in customer support.
- Experience with crypto data Use of Dune.
- Familiarity with SQL or basic data querying.
Perks & Benefits:
- 5 weeks PTO + local public holidays.
- Private medical insurance, dental & vision.
- Paid parental leave 👶 to help you celebrate.
Company Culture:
- Quarterly offsites in various exciting locations.
- Work with some of the best people.
- Remote-first approach within a distributed team.
Dune
Dune is on a mission to make crypto data accessible. They’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance with a team of ~60 employees. They believe in building a powerful, open product.