Customer Solutions Specialist

Dune

Remote regions

US Europe

Benefits

5w PTO 16w maternity 6w paternity

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Key Responsibilities:

  • Troubleshoot and resolve technical issues.
  • Dig deep into complex customer issues.
  • Collaborate with Product and Engineering.

Minimum Requirements:

  • 2+ years of experience in customer support.
  • Experience with crypto data Use of Dune.
  • Familiarity with SQL or basic data querying.

Perks & Benefits:

  • 5 weeks PTO + local public holidays.
  • Private medical insurance, dental & vision.
  • Paid parental leave 👶 to help you celebrate.

Company Culture:

  • Quarterly offsites in various exciting locations.
  • Work with some of the best people.
  • Remote-first approach within a distributed team.

Dune

Dune is on a mission to make crypto data accessible. They’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance with a team of ~60 employees. They believe in building a powerful, open product.

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