Conducting outbound telephonic outreach to patients to support medication adherence, address barriers to care, and promote engagement with their healthcare plan.
Assisting patients in navigating healthcare services, including coordination of prior authorizations, benefit inquiries, and referrals to appropriate care resources.
Supporting care gap closure activities by identifying members in need of medication reviews, refills, or preventive services and coordinating appropriate follow-up.
Guidehealth is a data-powered healthcare company focused on operational excellence with the goal to make healthcare affordable, improve patient health, and restore fulfillment of practicing medicine for providers. The company is growing and innovative adapting to evolving business needs, and supporting cross-functional initiatives.
Build and lead a high-performing Client Success & Renewals function across mid-market segments
Own net revenue retention (NRR), gross retention, and renewal forecasting accuracy
Implement AI-driven workflows for health scoring, churn prediction, and renewal risk detection
OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, they hire based on merit and a willingness to do what it takes to succeed long-term.
Perform monthly financial reporting and variance analysis.
Compile monthly forecasts and annual budgets.
Design and maintain business performance reports & analysis.
IFS is a billion-dollar revenue company with 7000+ employees across all continents. They are focused on AI technology and enterprise software solutions, enabling customers to be their best when it really matters–at the Moment of Service™.