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Role Summary:
- You own the engine that drives retention, expansion, and long-term customer value.
- In this role, you lead a high-impact function across mid-market and enterprise accounts.
- You will build a system that turns customers into advocates and renewals into predictable revenue.
What You'll Bring:
- 8+ years in Customer Success, Account Management, or Renewals in B2B SaaS.
- 3+ years leading managers and scaling customer-facing teams.
- Proven ownership of retention metrics (NRR, GRR, churn reduction).
Why OfficeSpace?:
- At OfficeSpace, they believe in the power of accountability, focus, and drive.
- Their A-Player team members work together to deliver measurable, meaningful results.
- They recognize and reward those who push boundaries and achieve excellence.
OfficeSpace Software
OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, they hire based on merit and a willingness to do what it takes to succeed long-term.