Engage remotely with a high volume of our small business prospects & customers during their pre-sales, sales & post-sales experience; this team is their primary GitLab resource. Resolve incoming prospect & customer needs and queries, and proactively reach out to customers showing key signals related to growth, adoption or contraction. Build strong understanding of customers’ business needs, organizational goals and GitLab utilization to assist them in achieving them.
Supports GitLab’s strategic large prospects and customers by providing account leadership and direction in the pre- and post-sales process. Conducts sales activities including prospecting and developing opportunities in large/strategic accounts. Ensures the successful rollout and adoption of GitLab products through strong account management activities.
Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ between 100 to 1,999 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes.