Own portfolio performance across the full servicing lifecycle, including core servicing, late-stage collections, and default recoveries.
Manage a network of vendors, holding them accountable to aggressive performance targets and driving data-informed operational enhancements.
Develop and execute strategies to improve portfolio outcomes, cost efficiency, and continuous improvement while partnering with analytics, legal, and compliance teams.
Forbright Bank is a nationwide full-service bank and commercial lender focused on providing personal banking services and creative financing solutions for depositors and middle market businesses. We are a dynamic, high-energy organization with a meaningful mission, offering a culture of collaboration, inclusion, flexibility, and recognition to our team members.
Own loan booking, quality control, disbursements, payoffs, lien tracking, and reconciliation.
Design and implement a formal quality control function between underwriting approval and loan booking.
Build scalable, bank-grade workflows for each stage of the loan servicing lifecycle.
Mercury is a financial technology company building banking products for ambitious businesses. They have grown from a startup banking platform to a company that manages tens of billions in deposits and are pursuing a de novo bank charter to become a full-fledged bank.
Perform routine loan servicing tasks in alignment with established procedures, standards, and regulatory requirements.
Respond to inquiries from internal partners by providing information, clarifying servicing actions, or routing issues appropriately.
Process servicing updates, account changes, or documentation to ensure accuracy and timeliness.
Sekisui House U.S. is a global leader in homebuilding, with brands including SHAWOOD, Richmond American Homes, and Woodside Homes. The company has built over 2.6 million new homes and promotes a culture of professionalism, teamwork, health & wellness and work-life balance.