Gather and document business and functional requirements for the NOW Engage platform via stakeholder input and process review.
Review current delivery workflows to find inefficiencies and areas for improvement.
Build relationships with key stakeholders.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They empower organizations to find smarter, faster, and better ways to work by seamlessly connecting people, systems, and processes in the cloud.
You will work with customers to drive consumption, adoption, and customer satisfaction.
Transition business requirements to configuration requirements of the ServiceNow Customer and Industries products.
Support internal unit testing of developed solution during the development stage of the engagement, in partnership with Technical Resources.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Be the domain and process expert in configuring and implementing the Risk & Resilience product portfolio using ServiceNow’s leading practices focused on configuration vs. customization
Consult with organizations to drive Risk & Resilience-specific process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
Advise customers in their efforts to take advantage of the ServiceNow Risk & Resilience solutions’ standard capabilities in their efforts to improve their Risk & Resilience processes
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Be the process expert for Finance, Supply Chain, Source-to-Pay, Legal Operations, and/or Contracting departments.
Drive Finance, Supply Chain, Source-to-Pay, Legal, and/or Contracting-specific process definition.
Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Elicit information from stakeholders and examine business needs.
Lead evaluation of current and future state processes and document requirements.
Collaborate with stakeholders to determine project scope and translate requirements.
OTIP Group of Companies provides meaningful benefits support and service. They value employees and aim to create an inclusive work environment where everyone feels supported and included.
Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.