Remote Customer service Jobs · Philippines

• Monitor team members' calls, emails, and other contacts to ensure adherence to quality and productivity standards.
• Coach and develop agents to improve performance, resolve grievances, and prepare them for future leadership roles.
• Coordinate with shift managers, HR, and workforce teams to manage schedules, attendance, and escalations.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company has more than 25,000 employees across 5 countries.

• Manage incoming calls, emails, and patient inquiries for a remote dental practice.
• Schedule appointments, verify insurance, and handle patient check-in/out.
• Maintain accurate patient records and communicate with dental staff.

SnappyCX provides remote staffing solutions for dental and medical practices. They operate with a remote team dedicated to matching skilled professionals with healthcare clients.