Lead all post-sales activities including onboarding, implementation, and renewal for upmarket customers.
Manage a book of about 50 customers and serve as their primary point of contact.
Build trusted advisor relationships to drive customer retention and identify expansion opportunities.
Vanta is a Trust Management Platform that helps businesses automate and prove their security compliance. It is a fast-growing startup with offices in multiple cities, offering a collaborative environment for diverse talent.
Lead the end-to-end development of customized training plans through discovery calls, designing modules, and securing customer approval for structured learning journeys.
Deliver engaging virtual and onsite training, host public webinars, and run comprehensive Train-the-Trainer programs to ensure effective knowledge transfer and product adoption.
Collaborate with internal teams and specialists to refine learning assets, apply instructional design principles, and continuously improve content based on feedback and performance data.
Motive provides a platform for managing drivers, vehicles, equipment, and fleet spend with AI for safety, operations, and finance teams. The company serves nearly 100,000 customers from Fortune 500 to small businesses across industries like transportation, construction, and manufacturing, emphasizing a diverse and inclusive workplace culture.
Communicate with clients via email and online platforms to assist with cruise planning details and overall experience support.
Assist with organizing cruise-related details, timelines, scheduling, appointments, and client coordination to ensure smooth experiences.
Maintain accurate client information, collaborate with team members, and provide general support throughout the planning process.
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. It is a supportive and team-oriented environment that provides training and resources.
Manage personal pipeline to set calls between site owners and Account Managers.
Achieve monthly, quarterly, and annual targets for call settings and closings.
Monitor origination waterfall activity to ensure pipeline health and stability.
Unison is a telecom and renewables infrastructure investment firm that invests in real estate hosting wireless and renewables tenants in the US and Europe. The company is expanding rapidly and seeks entrepreneurial team members to grow in a collaborative environment.
Lead a team of Customer Success Managers supporting Fortune 500 customers through complex GRC implementations and compliance programs.
Serve as the primary compliance subject matter expert, advising on frameworks like SOC 2 and ISO 27001 and guiding enterprise audit preparation.
Hire, mentor, and develop a high-performing GRC advisory team to operate as trusted advisors to C-level executives.
Vanta builds a Trust Management Platform that helps businesses monitor and prove their security for compliance standards like SOC 2 and HIPAA. The company has a kind and talented team, operates with a remote-first culture across offices in San Francisco, New York, Dublin, and Sydney, and is committed to an inclusive work environment.
Lead, coach, and develop a team of 5+ Onboarding Specialists, driving accountability and high client delivery standards.
Own the overall implementation strategy and lifecycle for veterinary clinics, from project planning to go-live execution.
Serve as the key liaison between clinics and internal teams, guiding complex migrations and ensuring a seamless onboarding experience.
Vetcove develops software to modernize the veterinary care industry, featuring a procurement marketplace, ecommerce home delivery, and a practice management system. It is a fast-growing, Y Combinator-backed company serving over 25,000 veterinary hospitals across all 50 U.S. states with a mission-driven culture.
Conduct thorough fraud investigations across auto, property, casualty, and other insurance lines using field or desktop methods.
1- Partner with Claims, Underwriting, and Legal to coordinate investigative plans and recommend actions.
Produce clear investigative reports to support internal decisions and potential referrals to law enforcement.
West Bend is an insurance company recognized as a top workplace in Milwaukee. The company hires conscientious, dedicated individuals and fosters a welcoming culture focused on meaningful work, professional growth, and community service.
Resolve customer issues across chat, email, and phone while investigating bugs, surfacing product insights, and writing help center content.
Actively use and shape the AI-powered tech stack to automate and streamline support workflows, moving beyond existing tools to create new skills.
Serve as a go-to resource for product knowledge, contribute insights influencing product decisions, and assist in training newer team members.
Ambrook rebuilds financial infrastructure, providing modern tools for accounting, banking, and spending to help American family-run businesses become more profitable and resilient. It is a Series A startup backed by Thrive Capital, Dylan Field, and Homebrew, focused on the intersection of industry, climate, and the economy.
Answer and book incoming calls promptly using established scripts to schedule appointments and collect customer information.
Overcome objections and resolve customer concerns empathetically while promoting memberships and add-on services.
Maintain performance KPIs, including booking rate and call volume, and conduct appointment confirmations and follow-ups.
Stephen K. Denny is a full-service HVAC contractor providing installation, service, and quality products for over 30 years in South Florida. As a growing company, it emphasizes treating its team with dedication and care, similar to its customer-first approach.
Connect with customers to provide an excellent service experience.
Record customer information and interact professionally while listening to concerns.
Offer support and solutions in line with company policies and guidelines.
CGS is a company that provides support solutions for customers. They emphasize employee growth and offer opportunities for career development within a supportive environment.