We are seeking a detail-oriented and customer focused Online Cruise and Hotel Reservationist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible.
As the Customer Solution Engineer, you'll bridge the gap between our customers and our product, ensuring their success and driving our evolution. Collaborate with various teams globally, manage customer feature requests, and translate requirements into actionable insights. Conduct technical research for third-party integrations and improve our knowledge bases by finding recurring requests and key trends.
The Care Guide Support Specialist provides expert technical and customer support to both medical and non-medical customers by troubleshooting, resolving technical issues, and ensuring customers fully benefit from the company’s products and services. The Specialist will also coordinate with care center staff to provide exceptional experiences for patients and members. Training is fully paid.