Lead stakeholder engagement with pilot counties and Tribal Nation partners.
Translate operational and policy needs into actionable requirements and user stories.
Facilitate communication channels between local agencies and the broader project team.
Integres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) established to provide agile information technology-based solutions. They foster a corporate family culture which puts a premium on work/life balance, empowering employees to contribute to achieving corporate goals.
Lead and supervise a team of external Customer Experience Agents across email, chat, and phone channels.
Set clear performance expectations, KPIs, and quality standards; conduct regular coaching and feedback sessions to support team development.
Serve as the initiation escalation point for high-impact customer issues, directly responding to customer inquiries in a timely and professional manner.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences.
Serve as the primary post-sale point of contact for assigned customers, fostering trust and understanding their business goals.
Proactively engage customers to ensure successful onboarding and continued adoption of Redis solutions.
Build and maintain long-term relationships with stakeholders across technical and business teams.
Redis is the world’s most loved real-time data platform. As the home of the open-source Redis project and the provider of Redis Enterprise, they’re at the forefront of solving critical challenges for businesses that need speed, reliability, and scale.
Deliver exceptional service to customers ranging from small wealth advisory businesses to large financial services firms.
Identify, respond, and resolve issues and questions raised by Vanilla customers.
Provide hands-on support to clients to ensure their ongoing happiness.
Vanilla is an AI-powered estate advisory platform built by advisors, planners, and attorneys. They unify scenario modeling, client visualization, and document creation into one seamless, digital experience, and operate with a flexible, closely connected team.
Run technical onboarding and get customers to production-grade instrumentation fast
Conduct QBRs with economic buyers and engineering leads focused on observability maturity
SigNoz is an open-source observability platform that provides metrics, traces, and logs in a single pane, built OpenTelemetry-native from day one. They have 25k+ GitHub stars, 7,000+ Slack community members, and users in 30+ countries and they are YC-backed, fully remote.
Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes.
Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied.
Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms.
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. They have 160 years of clinical excellence and innovation, and its vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members
Proactively monitor in-progress deliveries and take corrective action when necessary
Collaborate with team members from various Roadie departments to ensure seamless delivery experience
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy.
Produce engaging pre-recorded demos and trainings of our products with appropriate software.
Own and lead the educational efforts to internal and external stakeholders of NIQ retail collaboration products.
Develop and maintain reusable templates and assets for easy lift-and-shift capabilities to prospective client implementations.
NIQ delivers a complete and clear understanding of consumer buying behavior, revealing new pathways to growth. NIQ combined with GfK in 2023 and operates in 100+ markets, striving to foster an inclusive workplace that mirrors the rich diversity of the communities and markets they serve.
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Maintain the stock vehicle process from vehicle acquisition to delivery and payment.
Serve as the stock vehicle main point of contact for groups, clients, and dealers.
Provide recommendations to clients related to inventory acquisition, specifications, pricing, and aftermarket modifications.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment in and the development of their people.