As a Training and Support Consultant, you will deliver customer support and provide effective instructor-led training to clients. You will handle incoming calls, support requests, and conduct online training sessions, ensuring customer satisfaction and maximizing the value they derive from our offerings.

The Customer Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions by managing multiple incoming streams of support request and working internally across multiple departments to ensure the delivery of a world class customer experience.

As a Bilingual Spanish Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist customers and their employees with FMLA administration. Handle high volume of calls, provide follow-up, and maintain documentation within the database. The role requires strong customer service and attention to detail.

We are looking for a self motivated and passionate Customer Support Specialist for the Uplisting team to help juggle our 1000s of customers, keeping them as happy as they can possibly be and empowering them to succeed. Follow customer lifecycle processes and policies to support customer success and business growth throughout the customer journey.

Facilitate professional, accurate, cost-effective travel arrangements for all clients within their company's guidelines and standards of excellence for customer service. This role requires an ability to multi-task in fast-paced work environment, assisting the independent advisor business owner on all aspects of travel for their clients.

As a Client Support Specialist, you'll be the first line of defense in resolving issues and addressing inquiries from customers. Your role involves responding to incoming communications, documenting interactions in case management systems, and updating clients on ongoing resolutions. You'll resolve client inquiries directly or escalate them to other departments if necessary.

We are looking for a dynamic and detail-oriented aspiring sales operations professional to join the team as a Customer Service Analyst, proactively managing customer orders by tracking POs from receipt to delivery, identifying at risk orders , and providing quick and clear communication.

As a Customer Success Manager (CSM) you will manage the full customer lifecycle for a SaaS product in the SMB and Mid-Market space. In collaboration with the Director of Customer Operations, Customer Success Team, and Sales Team to build a world class full cycle success experience. Onboard new clients and guide them, conduct regular check-ins, create and deliver reports, and identify upselling opportunities.

As an Adjuster, work directly with policyholders when they have a claim. Advocate for the policyholder by listening, analyzing problems, and guiding them through the claims process. Use expertise to proactively make recommendations that will help customers avoid future issues.

This role offers the opportunity to make a significant impact by driving customer success, optimizing revenue cycle processes, and contributing to the growth and innovation of our services in a fast-paced environment. The Revenue Cycle Success Manager will serve as the primary liaison between customers and internal teams and analyze customer performance metrics.