Remote Customer service Jobs · Product Management

Job listings

$140,000–$220,000/yr

  • Own the outcome of a customer program end to end, defining success and the order of attack.
  • Embed with government and industry customers to build durable relationships from end users to executives.
  • Direct a small Forward Deployed Engineering team while protecting their focus and owning the growth thesis.

Istari Digital builds the connective tissue for defense acquisition, enabling secure movement of engineering models and digital threads across primes, suppliers, and government. They are a small, senior team where every hire meaningfully changes the company's capabilities.

  • Define and execute digital member experience strategy and multi-year roadmap, aligning with business goals and client commitments.
  • Own member-facing technology platforms (app, portal, CRM, IVR, chat) and drive adoption, self-service, and satisfaction.
  • Collaborate with cross-functional teams and lead complex initiatives to improve member engagement and clinical outcomes.

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. The company is committed to making pharmacy benefits easy to understand and accessible, with a culture focused on doing what’s right and fostering team growth.

$50,822–$81,314/yr

  • Serve as the primary operational contact and trusted advisor for customers, ensuring successful delivery and adoption of enterprise solutions.
  • Lead cross-functional initiatives with Product, Engineering, and Support teams to resolve challenges and drive customer success.
  • Manage customer health, escalations, and strategic growth initiatives to maximize value from technology investments.

Our partner company delivers enterprise technology solutions that help organizations optimize business processes and achieve measurable outcomes. With a focus on collaboration and innovation, the company fosters an inclusive culture and supports remote work across the United States.