This is a full time temporary position through Dec 31, 2025. This position will primarily assist Clinical Managers and Sprinters with real-time scheduling changes. Throughout the day you will respond to and triage inbound customer questions via phone, email and SMS in a timely manner and in adherence of organizational benchmarks.
We are looking for an experienced, customer-centric individual to grow our customer support team. As a Customer Support Specialist, you are often the first voices of Sprinter Health, delivering flawless and timely support to our customers across the nation. This is a full time temporary position through Dec 31, 2025; benefits and completion bonus provided.
As a Bilingual Patient Engagement Specialist, you will be the first voice of Sprinter Health, introducing our company and in-home, no-cost health services to patients and encouraging them to make appointments. You will utilize an auto-dialer tool to make 120 to 150 outbound calls daily, talking to 70 to 80 patients and booking an average of 14 appointments. This is a temporary position through Dec 31, 2025, with a completion bonus provided.
As a Mid-Market Customer Success Manager, you will be the primary point of contact for Mid-Market accounts, ensuring their success and satisfaction with Nabla. You will manage relationships with enterprise customers, drive product adoption, be responsible for retention and growth, and work closely with the product team to shape the product roadmap based on customer feedback.
As a Practice Operations Partner, you will be a vital part of our specialized Customer Success team, serving as the primary operational liaison between our clinicians and Osmind offerings. Your focus will be on optimizing practice workflows, ensuring smooth adoption and ongoing use of our EHR and RCM services, and ultimately enabling clinicians to focus on patient care.