Process customer orders with suppliers, confirming product availability, pricing, and shipping details.
Communicate with clients via the ticketing system to resolve order-related questions or issues.
Proactively inform customers of order exceptions, delays, or changes, providing clear next steps.
Workwize helps IT teams easily equip their remote and global teams with IT equipment using an automated SaaS platform for hardware deployment, management, and retrieval in 100+ countries. They have 50,000 users and 120,000 devices under management, solving hybrid work challenges and allowing IT teams to focus on strategic initiatives.
Respond to customer support issues and resolve them per SLAs.
Work cross-functionally to resolve issues promptly.
Guide customers on product benefits and enhancements.
Wayvia helps the world’s top brands stay ahead using AI, data, and innovation to shape the future of commerce. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next; they connect with their shoppers in ways that are relevant, respectful, and real.
Deliver exceptional customer support to community members in both German and English
Assist users through various channels including email, phone, and chat
Share user insights and feedback with relevant teams to improve products and processes
SwissBorg aims to build investment experiences that help people redefine wealth. Their app has over 880,000 verified users and they provide tools to learn about digital currencies and manage wealth effectively.