Lead creative vision across all customer touchpoints to build a trusted brand experience.
Coach and mentor a team of designers, contractors, and agency partners while staying hands-on.
Drive high-performing campaigns across paid, organic, and emerging channels using performance data.
PadSplit is at the forefront of solving the affordable housing crisis. They offer a fully remote position with a competitive compensation package, unlimited PTO, and a strong mission-driven culture.
Lead a world-class global support organization to resolve customer issues quickly and scale intelligently through AI.
Partner cross-functionally with Customer Success, Product, Engineering, and Technical Services to drive systemic improvements.
Use data and customer health metrics to advocate for customers and drive retention outcomes.
Gainsight is an AI-powered retention engine that helps customer-centric companies drive adoption and success. With over 2,000 customers and a strong focus on innovation, the company fosters a culture of collaboration, curiosity, and human-first values.
Manage end-to-end invoicing for dental lab cases including crowns, bridges, and implants.
Monitor accounts receivable, follow up on balances, and support collections and accounts payable.
Communicate with dental office clients to resolve billing questions and maintain accurate financial records.
Incisive is building a better model for restorative dentistry by solving the pressure on independent practices through lab consolidation and digital workflow. They serve over 600 doctors nationwide, retain over 95% of them year over year, and are growing fast.
Interprets Section L and M requirements, advises on FAR and contract vehicles, and contributes win themes and discriminators to proposal strategy.
Leads technical research and drafts the technical volume, collaborating with the Solution Lead to develop innovative health solutions and create production-ready visuals.
Applies AI context engineering to assemble reference materials, customer knowledge, and evaluation criteria for LLM-generated narrative.
Aptive partners with federal agencies to achieve improved performance, streamlined operations and enhanced service delivery. Founded in 2012, the company has over 300 employees nationwide and emphasizes a culture of human-centered services and technology optimization.
Answer inbound calls and emails with a professional attitude, adapting communication style to each customer's situation.
Resolve billing questions, payments, and account maintenance as the single point of contact for problem-solving.
Troubleshoot and guide customers through WEX online platforms and mobile applications while multitasking multiple systems.
WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs.
Establish and document scalable support processes, workflows, and SLAs.
Define, track, and report on key support metrics like first response time, resolution time, and CSAT.
Lead and develop a team of Customer Support Technicians while handling complex escalations.
Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. We are a small, growing company automating workflows for vendor-supported surgical procedures.
Manage HESI testing operations and support learner accommodations in collaboration with the 504 Coordinator.
Monitor Honorlock exam violations weekly and serve as a communication bridge between teams.
Respond to learner inquiries, test SOPs, and contribute to special projects for curriculum delivery.
Nightingale College is a nursing school focused on transforming lives through nursing education via a blended-distance learning platform. They have graduated nearly 5,000 nurses serving communities in need and emphasize professional development and work-life integration.
Design, scale, and run the end-to-end first-line AFC process for alerts, onboarding, and monitoring.
Own operational metrics like open-alert volume, manual-review rates, and false-positive ratios.
Partner with product, tech, and finance to balance financial-crime effectiveness with cost and user friction.
Xapo Bank is a fintech bank focused on economic freedom and wealth protection. We are a fully distributed team of over 160 employees working remotely from 50+ countries, committed to changing traditional banking through innovation.
Empower students from enrollment through graduation by providing concierge-level support and proactive outreach.
Manage a high volume of inbound and outbound calls, texts, and virtual advising appointments to guide students.
Partner with students to interpret academic requirements, select courses, and co-create term-specific academic plans.
University of Maryland Global Campus (UMGC) is a public university that provides online and hybrid education to adult learners worldwide. UMGC employs a large staff and fosters a fast-paced, technology-driven culture focused on student success.
Assist Direct Sales Representatives with order entry, scheduling, customer education, and issue resolution.
Handle administrative duties, qualify new accounts, and coordinate installations and service calls.
Maintain knowledge of company products and systems, and escalate complex issues as needed.
Sparklight provides cable and internet services to residential customers. The company values diversity and offers a collaborative work environment with advancement opportunities.