Remote Customer service Jobs

As a Principal Application Support Consultant, you are the first point of contact for customers on IT and Business Application related questions. You will provide a professional, efficient, and effective support service to Unit4 customers in the resolution of support cases. You will progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate.

As a Customer Support Representative you will be the first to help when a restaurant owner has a question or is facing a problem. Strong communication skills are a must to provide great solutions and an overall white-glove experience for our valued customers. This is a fast-paced, KPI-focused role so attention to detail is key – your days will be spent managing a high volume of inbound/outbound calls, emails, and chats from our customers and their guests.

Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey. Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success. Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders.

The Call Center Representative is responsible for assisting members with outstanding balances, resolving account issues, recapturing cancelled memberships, and proactively addressing concerns to support member satisfaction and retention. The role emphasizes delivering a positive and professional experience. The ideal candidate is positive, detail-oriented, and skilled in communication and negotiation.

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies.

Serves as a single point of contact for technical consultation for a designated customer base in Private Cloud. Proposes and implements system enhancements, assessing the compatibility and integration of products/services proposed to ensure integrated architecture across interdependent technologies. Provides escalation coverage for dedicated customer base.

This Senior Associate will act as a pivotal operational bridge, ensuring our 15,000 frontline support workforce is prepared for every major company initiative. You'll drive the readiness lifecycle, translating complex product launches, policy shifts, and tooling updates into actionable plans for our agents. Success is measured by your ability to execute autonomously, influence cross-functional partners, and deliver scalable change for our support network.

In this role, you will be responsible for providing excellent customer service by resolving customer inquiries and troubleshooting product issues, ensuring customer satisfaction through effective communication and collaboration with cross-functional teams, and helping maintain a positive customer experience by ensuring prompt responses and high-quality resolutions.

Oversee patient support operations, train new and existing staff, and ensure high standards of service delivery. Showcase your leadership skills, attention to detail, and a strong background in customer service within a healthcare environment. Be responsible for training & development, operational oversight, quality control & escalations and system management.

Coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. Ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment. Reach out to body shops to confirm vehicle pick-up details and talk to vehicle owners to get necessary releases. Keep accurate notes and meet daily performance goals.