Evaluate conversations between users and AI voice agents by listening to recorded interactions.
Rate each AI agent turn on two 1-5 scales: content quality and prosody naturalness.
Provide clear, specific written justifications for each rating given.
Welo Data provides AI services, specializing in data evaluation and human feedback for AI systems. They are an established company with a global community of freelancers and a focus on remote, collaborative work.
Coordinate booking requests, reservations, and scheduling details with accuracy.
Communicate confirmations, updates, and follow-ups to ensure a smooth client experience.
Maintain organized records and monitor timelines to support efficient booking processes.
Aisles & Abroad is a travel and hospitality coordination company that manages booking and reservation services for clients. They operate with a supportive and collaborative team environment, focusing on structured remote work and opportunities for growth.
Provide procedural support to new users to promote safety and effective progression through their learning curves.
Support training activities including in-services, training labs, and first case series to develop teams and programs.
Collaborate with sales teams and hospital staff to integrate Ion® at customer sites and capture procedural data for benchmarking.
Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to advancing minimally invasive care through ingenuity and intelligent technology. With over 25 years of experience and a global team, they foster an inclusive culture focused on diversity, integrity, and continuous growth.
Own day-to-day relationships for a book of 120+ accounts, driving engagement and renewals.
Use data and dashboards to track health signals and forecast renewal outcomes.
Identify expansion opportunities and collaborate with Sales to grow customer value.
Netlify is the most popular platform for building, deploying, and scaling modern web applications, serving millions of developers and organizations. It is a Series D company with over $200M in funding, fully distributed, and focused on creating a collaborative and inclusive culture.
Execute detailed quality assurance reviews of second line of defense financial crimes activities, ensuring consistency and regulatory alignment.
Document findings with root cause analysis and severity ratings, and engage stakeholders to resolve issues and validate remediation.
Provide independent challenge to strengthen oversight and risk management practices within the compliance function.
Pathward is a financial empowerment company that partners with innovators to increase financial availability, choice, and opportunity for all. They have a hybrid-remote culture with onsite locations across the US and are a team of problem solvers who celebrate differences.
Collaborate with sales teams and vendors to design, implement, and deliver advertising campaign measurement projects.
Support local sales teams with tag implementation using Google Tag Manager and analyze campaign performance reports.
Create scalable approaches for managing campaign performance data and stay current with analytics trends.
Audacy is a leading audio content and entertainment company connecting with listeners through radio, podcasts, and digital experiences. The company reaches over 200 million listeners monthly and fosters an entrepreneurial, fast-paced culture with a focus on innovation and teamwork.
Serve as the first point of contact for customer inquiries across live chat, phone, email, and social media.
Resolve customer issues with empathy, clarity, and efficiency, escalating technical issues when appropriate.
Process orders, cancellations, returns, and manage shipping claims and delivery-related escalations.
Aviron transforms fitness through innovative game-based workout equipment, pioneering the future of fitness entertainment. Backed by Y-Combinator with $23.5M in funding, we are a growing, flat organization with friendly people that values merit and provides ample support.
Research and remediate invoicing discrepancies between Omnidian and field service partners using Salesforce and partner invoice data.
Analyze invoice discrepancy logs to identify patterns and propose solutions to prevent future issues.
Collaborate with cross-functional teams to determine valid discrepancies and update systems accordingly.
Omnidian is a fast-growing Series C tech-enabled service company that revolutionizes performance assurance for distributed solar and energy storage, building a sustainable future through innovative technology and customer experience. They are a certified B Corp headquartered in Seattle, WA with a passionate, mission-driven team that values collaboration and mutual respect.
Listen carefully to recorded conversations between a person and an AI voice agent.
Rate each agent turn on two 1–5 scales: Content (helpfulness/relevance) and Prosody (naturalness/expressiveness).
Write short, specific justifications for each score given.
Welo Data provides AI services, specializing in evaluating and improving AI voice agents through detailed audio rating. As a growing community of freelancers, they emphasize attention to detail and clear communication for project-based work.
Manage day-to-day operations of a Tier 1 contact center supporting multiple clients via phone, email, and chat, ensuring service levels and customer satisfaction goals are met.
Translate strategic goals into tactical deliverables, coach and develop supervisory staff, and conduct calibration sessions to ensure consistency in customer interactions.
Oversee agent scheduling, de-escalate customer issues, monitor performance metrics, and build team morale through daily interaction and support.
Kobie is a loyalty solutions partner for top global brands, focused on building emotional connections with consumers. Named a Top Workplace in the USA, they foster a collaborative, growth-focused culture and support a diverse, inclusive team.