Remote Customer service Jobs

Job listings

  • Execute content by editing talking-head videos with prebuilt templates in CapCut, adding captions and overlays, and organizing assets within structured formats.
  • Manage leads by responding to inbound messages, qualifying prospects, logging interactions in CRM systems, and maintaining structured records.
  • Conduct daily operations within AI-driven workflows, using tools like Claude to generate scripts and outputs, and executing predefined tasks with consistency and precision.

The company operates within the Dubai real estate market, focusing on building a personal brand and deal flow system driven by AI. It has a small, focused team with a culture centered on execution, structured processes, and efficiency, utilizing a clear division of labor between AI, founder, and assistant.

  • Drive the end-to-end customer onboarding and adoption phase to ensure value realization aligns with pre-defined success criteria.
  • Act as the day-to-day point of contact, managing issue resolutions and gathering customer feedback through surveys and testimonials.
  • Support expansion and renewal activities by identifying upsell opportunities and coordinating with sales teams on renewals and paperwork.

Doxim delivers critical communications with accuracy, security, and speed through innovative technology and omnichannel solutions for over 1,500 customers. It operates with a commitment to excellence and nurtures talent from within, offering a flexible work environment across North America, South Africa, and Europe.

  • Provide customer support in German and English via phone and email for a global e-commerce client, covering product inquiries, orders, and post-purchase assistance.
  • Work independently in a remote environment during scheduled hours, adapting communication to deliver premium retail customer experiences.
  • Document customer interactions appropriately and adhere to service guidelines while using problem-solving skills to address concerns professionally.

TransPerfect is the world's largest privately held provider of language services and globalization management technology solutions, with over 100 offices globally. As a division, TransPerfect Connect specializes in remote interpreting and multilingual customer support, employing a large, culturally diverse workforce dedicated to quality and client service.

$44,243–$55,303/yr

  • Deliver world-class customer support as the first point of escalation, resolving complex inquiries and technical issues to maximize customer experience.
  • Partner with Product and Engineering teams by conveying customer feedback, triaging issues, and leading incident responses to ensure swift resolution.
  • Build expertise on the AlphaSense product by proactively learning new features, contributing to training, and updating support documentation.

AlphaSense provides AI-driven market intelligence and search to help companies remove uncertainty from decision-making through insights from a vast universe of public and private content. It is a global company with over 2,000 employees, headquartered in New York City with offices worldwide.

  • Engage with customers to ensure satisfaction, understand their needs, and identify opportunities for account growth.
  • Lead the renewal process including contract negotiations to ensure a high retention rate and implement strategies to increase customer investment.
  • Conduct regular account reviews, maintain accurate records of interactions, and leverage tech-touch and personal-touch outreach to proactively ensure customer health.

Seamless.AI provides the world's first real-time B2B search engine to help sales teams maximize revenue. It is a fast-growing Ohio-based company recognized as a top tech startup and best place to work, fostering a diverse and inclusive workplace culture.

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages, providing personalized recommendations.
  • Work with travel suppliers to secure exclusive deals, stay informed on industry trends, and handle client inquiries professionally.
  • Maintain accurate booking records, participate in training, and utilize online platforms to support clients in creating memorable travel experiences.

They are a premier travel agency partnered with an award-winning host agency, specializing in crafting unforgettable getaways through offerings like cruises, hotels, vacation homes, and all-inclusive resorts. The company leverages over 70 years of partner experience, fostering a team-oriented culture focused on exceptional client service and industry collaboration.

$50,000–$60,000/yr

  • Serve as the primary specialist for assigned clients, designing and directing their onboarding strategies to ensure seamless implementation of benefit programs.
  • Own the end-to-end onboarding plan, managing scope, timeline, dependencies, and deliverables while leading client success meetings and ensuring accountability.
  • Execute the setup of employee benefit programs with carriers and vendors, ensuring accurate carrier submissions, plan setup, and operational readiness before transitioning clients to account management teams.

Connecticut General provides employee benefit programs and services to employers and their employees. The company delivers service and care to over 100,000 employers and values a culture of partnership and operational excellence.

US 12w maternity 12w paternity

  • Understand member preferences and search for high-quality providers, balancing speed with detail and accuracy.
  • Collaborate with scheduling, clinical, and quality teams to support members throughout their healthcare journey and manage case dashboards.
  • Demonstrate strong communication and organizational skills in a fast-paced environment, driving continuous improvement in the customer experience.

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation to raise the standard of healthcare for everyone. The company is a remote-first organization with a competitive benefits package emphasizing health, family support, and community engagement.

Global Unlimited PTO 1428w maternity 1428w paternity

  • Own weekly metrics and reporting, building reports like VTR and OTD to explain trends and drive actionable business insights.
  • -- Analyze performance metrics to identify anomalies and support root cause analysis across key operational KPIs.
  • -- Lead onboarding workflows for Amazon and channel expansion, ensuring new brand setups are completed accurately and on time.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. The company is one of the fastest-growing ecommerce companies, emphasizing a fast-paced environment where employees can make a tangible impact.

  • Administer enrollments, changes, and terminations while maintaining data accuracy across systems to meet SLA and KPI standards.
  • Manage billing cycles, perform reconciliations, and resolve variances with finance and carriers to support audits and financial management.
  • Act as an operational contact for clients, advisors, and carriers, handling complex inquiries and providing administrative recommendations to support relationships.

Segic is redefining how group benefits are delivered through a SaaS platform for simplified and flexible management of group and individual benefits programs. The company values transparency, collaboration, and a positive mindset, creating a dynamic environment focused on recognition and enjoyment at work.