Provide operational leadership and oversight for Privia Health’s telephonic triage and after-hours care coordination platform.
Responsible for data-driven performance management, workflow optimization, staff scheduling, and resource planning to support safe, scalable, and cost-effective service delivery.
Oversee Health Advisors and operational support staff, ensuring adherence to protocols, communication standards, and service-level expectations.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology.
Own the post-onboarding education roadmap and programming calendar.
Translate data insights into targeted education plans and measurable adoption strategies.
Design cohort-based learning models (role-based, topic-based, and performance-based).
Midi is a virtual care company focused on women’s health and whole-person care, delivering high-quality care through a tech-forward platform. As they grow, Midi aims to scale post-onboarding education to maintain clinical excellence and practice consistency.
Lead and develop high-performing Field Reimbursement Managers and Nurse Case Managers.
Oversee the comprehensive field-based Nurse Case Management and Access Program for Dyne.
Foster a coaching culture that enables deeper connection with patients, caregivers, and HCPs.
Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. They are advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease.
Oversee a portfolio of 3-5 active trials, supporting Project Leads to ensure trial success.
Manage commercial matters within agreed SOW parameters, own sponsor account relationships, and play a pivotal role.
Line manage 3-5 Project Leads and Project Associates, providing performance reviews and professional development.
Lindus Health is powering biology's century with faster, more reliable clinical trials. They are transforming how people think about developing new treatments, so patients can access breakthrough treatments faster; Lindus Health has powered 100+ clinical trials involving tens of thousands of patients.
Supervise, direct and evaluate a diverse group of health care professionals to assure effectiveness of care coordination activities.
Develop audit plans and tools for teams to ensure compliance with state contracts on performance metrics and to ensure member needs are met.
Interview, hires, mentors, evaluates, coaches and manage performance for a diverse care coordination team.
Humana Inc. is committed to putting health first for its teammates, customers, and company. Through Humana insurance services and CenterWell healthcare services, they aim to make it easier for the millions of people they serve to achieve their best health.