- Provide exceptional customer service by responding to phone, email, and online technical support requests.
- Assist customers with software installation and deployment, and track support cases to ensure timely resolution.
- Escalate critical customer situations appropriately and communicate technical issues to engineering, QA, sales, and support teams.
Keeper Security is a cybersecurity software company that provides zero-trust and zero-knowledge solutions, including an AI-enabled cloud-native platform for privileged access management. The company protects thousands of organizations globally and emphasizes robust compliance, visibility, and control within a dynamic, inclusive environment.