Monitor system-generated alerts and respond to support requests via phone, email, and ticketing systems.
Triage infrastructure, endpoint, network, and security alerts while troubleshooting first-level technical issues.
Collaborate with Tier 2 and Tier 3 technicians and maintain accurate ticket documentation for escalations.
Our partner is a technology-focused organization that delivers managed IT and network operations services. They foster a collaborative remote culture and support career growth through continuous learning and certification reimbursement.
Champion successful implementation of key projects meeting client requirements and timelines.
Drive optimization of IT system performance and reliability by proactively addressing challenges.
Enhance team collaboration and communication contributing to project success.
ITS delivers innovative technology solutions and managed IT services to clients. The company fosters a collaborative, client-focused culture with a remote team.
Administer Okta integrations (SSO, provisioning, workflows, device trust) across enterprise applications.
Build and maintain integrations between IAM and adjacent systems (Vanta, Vectra, CrowdStrike, Netskope, CyberArk).
Serve as a senior systems resource across IT Operations, taking on broader systems administration responsibilities as needed.
Smarsh empowers customers to manage risk and unleash intelligence in digital communications. With over 6500 organizations and sustained growth, they are recognized by Gartner and Forrester and listed on the Inc. 5000.
Manage and optimize Windows, Linux, virtualization, storage, networking, backup, and hybrid infrastructure platforms.
Lead incident response through Root Cause Analysis and drive complex issues to resolution.
Implement infrastructure security controls, automation scripts, and support migration and transformation projects.
Jobgether uses an AI-powered matching process to review applications quickly and objectively. The platform connects candidates with remote job opportunities at various partner companies.
Lead and provide strategic vision to large technical teams on complex Microsoft 365 modernization projects.
Translate client requirements into architectural designs and influence deployment of key infrastructure components.
Manage and execute end-to-end implementation of Microsoft 365 infrastructure workloads.
Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. They have significant experience in deploying cloud services, unified communications, and systems management, focusing on custom solutions for federal agencies.
Manage and evolve complex enterprise infrastructure environments within a globally distributed technology team.
Maintain critical Microsoft systems, virtualization platforms, VDI environments, cloud services, and security-focused infrastructure solutions.
Collaborate with teams across IT operations, security, DevOps, and support to ensure reliable and secure services.
Our partner is a globally distributed technology team that manages and evolves complex enterprise infrastructure environments. They are a large organization with a strong focus on stability, security, and operational excellence across multiple environments.
Administer corporate Microsoft infrastructure including Active Directory, DNS, DHCP, PKI, and Group Policy.
Manage access platforms such as Atlassian (Jira, Confluence), 1C/ERP, Google Workspace, and Slack.
Support VDI and terminal server farms, resolve incidents, and participate in infrastructure projects.
Social Discovery Group (SDG) is a group of social discovery companies that solve problems of loneliness and disconnection by transforming virtual intimacy into the new normal. The company has an international team of digital nomads and has been recognized as a Great Place to Work and a top company for remote jobs.
Provide first-line technical support to employees via phone, email, chat, and ticketing system.
Troubleshoot and resolve hardware, software, network, and Microsoft 365 issues.
Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
Parametrix is a 100% employee-owned consulting firm that helps clients deliver resilient infrastructure, vibrant communities, and sustainable solutions. It is a team of professionals including engineers, planners, and scientists, recognized as a top workplace with a culture that values work-life balance and professional growth.
Respond to helpdesk tickets and resolve hardware/software issues for global employees.
Monitor ticketing systems and communicate outages while following SLAs.
Collaborate with the IT team and support technologies like Google Apps and Office 365.
Yelp is a community-powered platform that connects people with great local businesses through reviews and technology. We're a global, diverse team with offices worldwide, committed to authenticity and collaboration.