As a Senior Technical Consultant, you will lead hands-on implementations of ServiceNow solutions across ITSM, ITOM, CSM, HRSD or FSM modules, translating complex business needs into scalable platform solutions while applying deep industry knowledge to tailor workflows and integrations. You'll deliver hands-on configuration, customization, and integration of ServiceNow modules and lead technical workshops and design sessions with clients across industries such as retail, telecom, and logistics.
Job listings
$110,000–$189,000
USD/year
Deliver full implementation life cycle expertise to support the deployment of ServiceNow modules into complex client environments. Conduct Process Engineering workshops to support discovery and requirement refinement prior to the start of integration activities. Develop a strong understanding of the customer’s ServiceNow requirements and related business needs/outcomes.
The ServiceNow Platform Architect is a strategic technical leader responsible for designing and governing the implementation of scalable, secure, and high-performing solutions on the ServiceNow platform. This role involves working closely with stakeholders and technical teams to align platform capabilities with business objectives and drive digital transformation.