You will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging as a Level 3 support specialist. You will be relentless in the pursuit of problem solving and will exhaust all possible troubleshooting avenues available to you until the issue is resolved.

Provide exceptional technical support to clinical facilities, healthcare providers, and internal staff by resolving technical issues and providing clinical support through phone, text, helpdesk, and email. Collaborate with multiple departments to deliver world-class support to our facilities and doctors. Flexibility in working hours based on business needs is required.