Remote Information technology Jobs • Time Management

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Job listings

Service Desk Team Lead

Alphanumeric 📊🧮🔢

Alphanumeric is hiring a Service Desk Team Lead to work supporting one of the biggest Pharma companies in the world. As the Service Desk Team Lead, reporting to the Senior Team Lead, your primary responsibility is to act as the team facilitator by ensuring excellent customer service and develop team effectiveness through leading, coaching, motivating and mentoring. The Team Lead is accountable for team metrics on a weekly/monthly basis.

Tier 1 Help Desk Technician

Darkhorse Tech 🐴⚙️💡
$40,000–$45,000
USD/year

As a Help Desk Technician, you will assist clients with technical issues via phone, email, and chat, building relationships and helping them find solutions while providing exceptional customer service. In this role you will gain exposure to a wide variety of products and services, assisting clients with hardware, software, and specialized dental imaging products, along with routine maintenance and installations.