As the Senior Program Manager - Financial Crimes, you will lead a team of program managers responsible for foundational programs across AML and Sanctions. You’ll drive strategic, cross-functional initiatives that shape the maturity, scalability, and quality of our Financial Crimes capabilities. You’ll partner closely with Financial Crimes leadership, Risk, Engineering, Product, and Ops teams to ensure the program is effective and adaptable to new challenges and risks.
Manage the FIU QA program from start to finish, maintaining and executing it across transaction and blockchain monitoring, investigations, and Suspicious Reporting filings. Conduct QA reviews across compliance functions within Enhanced Due Diligence (EDD), Financial Intelligence Unit (FIU), and Sanctions. Analyze quality performance data to identify trends and opportunities for continuous improvement.
Serve as the compliance lead and point of contact for issuing banks, building subject matter expertise on their regulatory expectations and contractual obligations. Manage the compliance relationship with bank partner counterparts, operationalizing requirements while helping programs meet their obligations. Partner cross-functionally with Legal, Risk, Product, Customer Support, and GTM teams to ensure alignment with bank expectations and consumer compliance requirements.