Play a key part in shaping the customer experience from onboarding through renewal.
Enhance client retention, deepen engagement, and drive revenue growth within the existing client base.
Serve as the main point of contact for customer inquiries while acting as a crucial advocate for clients.
Jobgether is a company using AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They use an AI-powered matching process to ensure your application is reviewed quickly.
Cultivate and maintain strong relationships with customers.
Act as the primary point of contact for customer inquiries and issues.
Conduct regular check-ins with customers to assess their needs and identify opportunities.
Vitable is building a health benefits platform designed for everyday workers and the employers who care about them. By providing accessible healthcare to the uninsured and underinsured Americans, they’re creating a better experience for employees and a smarter solution for employers.
Develop, document, and implement SOPs and protocols to standardize clinical operations.
Partner with the Medical Director, Clinical Directors, and other Clinical Operations Leaders to align operational improvements with organizational goals.
Manage multiple projects related to process improvement, ensuring timely completion and alignment with organizational priorities.
Midi Health is on a mission to transform care for women in midlife. They are building a best-in-class team while working with smart, purpose-driven people.
Provide high-quality meeting support for committees and ad hoc working sessions.
Oversee clinical knowledge and protocol content across Notion and Google Drive.
Coordinate timelines, communicate with cross-functional stakeholders, and help teams stay aligned.
Midi Health is on a mission to transform care for women in midlife. They are building a best-in-class team while working with smart, purpose-driven people.