Remote Operations management Jobs • Visio

Manages outreach team by objectively measuring contact performance, diagnosing problems, assessing solutions, and creating improvement plans. Develops and maintains a coaching model used to track employees development and performance and gives feedback accordingly. Monitors program performance statistics and works closely with the Manager to apply them in managing staff performance.

Support the USPS Program Manager to streamline operations and support operations activities. Responsibilities may include overseeing multiple stakeholders and project schedule interdependencies. Effectively communicate with the geographically dispersed project team and resolve complex project scheduling issues.