Remote Product management Jobs · Customer Experience

• Shape the product strategy for Monzo Mobile, identifying growth opportunities and translating them into clear priorities.
• Own growth and business performance for the area, using data to drive adoption, engagement, and retention.
• Lead cross-functional teams across Product, Engineering, Design, Data, Marketing, and Operations to execute strategy and deliver customer and commercial outcomes.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions with a focus on simplicity and transparency. The company has grown significantly over the past decade in the UK, with a strong culture of innovation, customer-centricity, and diversity, fostering an inclusive environment for all employees.

• Define and evolve the multi-year product strategy for digital customer experiences across support, learning, and success.
• Partner with product, engineering, design, and operations to turn complex inputs into aligned plans and decision-ready insights.
• Engage directly with customers and executives, author strategy documents, and drive alignment across senior stakeholders.

ServiceNow provides an AI control tower for business reinvention, connecting AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.

• Set one product direction across Dashboard, Mobile, Command, and API/MCP.
• Lead and develop a PM team while shaping Mercury's AI experience.
• Build shared capabilities like navigation, tasks, and notifications.

Mercury is a fintech company offering banking services through partner banks. They value diversity and belonging and aim to build a team that combines strong product craft with ambitious, practical use of AI.